Maintenance Request Management
Track, assign, and resolve maintenance issues with a streamlined system that keeps everyone informed and nothing falling through the cracks.
The Challenge
The friction and manual work holding you back.
Maintenance requests come in through multiple channels (email, phone, text) making them hard to track and prioritize.
There's no clear way to communicate status updates to requesters, leading to constant "is it fixed yet?" inquiries.
You lack visibility into maintenance team workloads, recurring issues, and resolution times.
How Warkflow Solves It
A smarter, automated way to get work done.
Centralized Request Portal
One place for all maintenance requests with photos, location details, and priority levels.
Automated Assignment
Route requests to the right technician based on type, location, or expertise needed.
Mobile-Friendly Updates
Technicians can update status, add notes, and mark issues resolved from their phones.
Requester Updates
Automatic notifications keep requesters informed without manual follow-up.
Maintenance Analytics
Track common issues, resolution times, and maintenance team performance.
Feature Spotlight
The core capabilities that make it all possible.
Photo Attachments
See the issue before dispatching a technician.
Automated Status Updates
Keep requesters informed without extra work.
Recurring Maintenance
Schedule preventative maintenance automatically.
"Before Warkflow, we were drowning in maintenance tickets with no system. Now we resolve issues 40% faster and our tenants are much happier with the transparency."
Miguel Rodriguez
Property Manager, Westside Apartments